![]() Right click on Start button and choose Run As a workaround, the user may manually add the registry key manually and then uninstall Citrix Desktop Lock by following below steps:Ĭaution! Refer to the Disclaimer at the end of this article before making changes to Registry As a result, an error message "1: Read failed HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\CtxBackupShell=(32bit on 32bit)" is displayed.Ĭitrix is working with Microsoft to resolve this issue. ![]() Users are unable to uninstall Desktop Lock if Windows 10 was upgraded to v1803 with Desktop Lock installed.ĭuring the upgrade,the key CtxBackupShell is getting removed under. Monochrome custom cursors created via CreateCursor() can be distorted on multi-monitor setups with mixed DPI in Windows 10. The mouse cursor is distorted or may disappear at times when a published application or VDA is launched in full screen on multi-monitor setup with high DPI/Resolution. Users on the LTSR version(version 4.9) of Receiver are advised to upgrade to Citrix Receiver or its replacement that avoids the cursor scaling issue.Users on Current Release of Citrix Receiver (version 4.8) are advised to upgrade to Citrix Receiver 4.11 or its replacement that avoids the cursor scaling issue.Monochrome custom cursors created via CreateCursor() in a non-DPI aware application do not scale correctly with Windows 10 v1703 and later versions. Custom cursors created via CreateInconIndirect() in a non-DPI aware application do not scale correctly in all versions of Windows 10. The mouse cursor could appear smaller within a session when using display with high DPI/Resolution
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